Over the past few years, many banks, credit unions and other financial institutions have deployed interactive kiosks in their lobbies, usually as compliments to existing ATMs. Like ATMs, kiosks deliver a proven ROI for financial institutions. While ATMs handle customers' transaction needs, kiosks provide customers with information about bank products & services, especially e-banking options. End-users are particularly receptive to kiosks within financial institutions because they are already accustomed to the self-service experience that ATMs provide. In such a setting, kiosks enable banks to:

• Promote a bank's Web site
• Provide demonstrations of electronic banking
• Answer frequently-asked customer questions
• Highlight banking products, interest & loan rates, etc.
• Project a forward-thinking and tech-savvy image